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Troubleshooting / FAQ

Log directions

Client: %AppData%\Local\smcTeam\SCCMManager\_current\Logs

Webservice: %ProgramData%\smcTeam\SCCMWebService

Client Cache

The client cache is located at: %localappdata%\smcTeam\SCCMManager\

It may happen that some plugins temporarily do not work after a version change or due to other reasons. The problem can often be solved by clearing the client cache. For this purpose, there is a suitable start menu shortcut "Clear Client Cache", which performs this process automatically.

Common errors

The interface of the SCCM Manager client remains empty.

Solution: Run the Start menu shortcut "Clear Client Cache".

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